Freight brokerage operations desk

Brokers & forwarders

Freight Broker Services for North America Shippers

What you actually buy when you hire freight broker services: capacity, exceptions, and a bilingual desk—not a truck COL does not own.

Updated 2026-08-20 · freight broker services

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Freight broker services are the commercial wrapper around a simple legal act: arranging motor carriage. Shippers buy coverage, equipment matching, exception handling, and a payable invoice. They do not buy a COL-owned tractor. If a vendor’s brochure shows a gleaming fleet they do not operate, you are not looking at a broker service description. You are looking at marketing.

COL Freight Solutions sells the arrangement: full truckload, LTL, specialized equipment, warehousing coordination, and cross-border highway moves among the United States, Mexico, and Canada. Offices in Saint Petersburg, FL and Los Gatos, CA. Phone 561-880-9808.

Full truckload as a brokered service

FTL services mean we secure exclusive trailer space for your tender. Dry van, reefer, flatbed, and related gear are matched to commodity and facility. Exclusive space is the point when you need a seal, a dedicated transit, or cargo that would wreck an LTL terminal.

LTL without pretending it is a parcel network

LTL broker services mean we place your freight on a less-than-truckload network with honest class, accessorials, and terminal math. It is not overnight parcel. It is not a hidden FTL. If density and appointments make a partial truck cheaper, we will say so.

Cross-border highway, not a fake ocean product

USA–Mexico–Canada coverage is a freight broker service when the mode is truck. Bilingual updates, realistic crossing times, and a refusal to “guarantee” a plaza you cannot control are part of the service quality. Customs filing remains with your licensed customs broker.

Warehousing as coordination, not a silent 3PL takeover

When the receiver is not ready or a sailing was missed, storage and transload can be arranged. That is still a brokered or contracted warehouse move, documented as such. It does not convert COL into the operator of your entire distribution network unless you separately contract that scope.

The Cost Recovery overlay

Qualifying long-term shippers can layer the Transportation Cost Recovery Program™ onto the freight they already tender. It is a partnership program, not a fourth service SKU you buy instead of capacity. Eligibility is reviewed against volume and lane fit.

How to buy the service without a 40-tab RFP

Send lanes, monthly cadence, equipment mix, and the exceptions that already hurt you: liftgates, border dwell, appointment DCs. We will tell you what we cover and what belongs to a forwarder or customs broker. That honesty is the service.

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Questions shippers ask

What is included in COL’s freight broker services?

Arrangement of FTL, LTL, specialized equipment, and warehousing coordination across the USA, Mexico, and Canada, plus bilingual operations support. Ocean house bills and air waybills are not included.

Do freight broker services include customs clearance?

No. We coordinate the truck around the clearance. A licensed customs broker or agente aduanal files the entry.

Can I use freight broker services for one-off spot loads only?

Yes. Spot coverage is part of the work. Recurring shippers get tighter planning and may qualify for cost recovery. One-off does not mean silent accessorials.

Are your services available in Spanish?

Yes. The operations desk works in English and Spanish. That is a service feature for Mexico-connected freight, not a marketing slogan.

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Freight Broker Services | COL Freight